Terms of Service

Terms & Conditions

These Terms and Conditions govern your use of our website and outline how Ola Skincare supplies products to you, our valued customer. Please read them carefully before placing your order or accessing our website, as they contain important information about your rights and obligations. By using our website or placing an order, you agree to these Terms and Conditions. If you do not accept these terms, we kindly ask that you refrain from using our site.

If you have any questions about these Terms and Conditions, you may contact our customer service team at olaskincaredigital@gmail.com.

Privacy Policy

Our Privacy Policy, available [here], explains how we collect, use, and protect your personal information. By using our website, you agree to the processing of your personal data as described in our Privacy Policy and confirm that all information provided by you is accurate and up to date.

Placing an Order

When you place an order with Ola Skincare, you are making an offer to purchase our products, subject to availability and price confirmation. All orders depend on stock availability, and dispatch times may vary depending on product availability and courier services. We are not responsible for delays caused by courier companies or external factors beyond our control.

Once your order is placed, you will receive an acknowledgement email confirming we have received your order. Please note, this email does not confirm acceptance of your order. A formal contract between you and Ola Skincare is established only when we send you an email confirming that your order has been shipped. Only items listed in that dispatch confirmation email will be included in the final contract.

Pricing & Availability

We strive to ensure that all product descriptions, pricing, and details on our website are accurate. However, errors may occur. If we discover any error in the price or product details of your order, we will notify you immediately. You will have the option to reconfirm your order at the correct price or cancel it. If we are unable to reach you, your order will be treated as cancelled. If payment has already been made, a full refund will be processed.

Delivery charges, where applicable, are clearly stated at checkout and form part of your total order cost.

Order Cancellation

If you wish to cancel your order, please contact us as soon as possible. Orders can only be cancelled if they have not yet been shipped. Once an order has been dispatched, we are unable to process cancellations.

Product Information

All orders are subject to acceptance and availability, which may vary based on your delivery location. Each product is sold according to its description on our website. While we take great care to ensure that product details, descriptions, and images are accurate, slight variations in packaging or appearance may occur due to device display settings. The images on our website are for illustrative purposes only.

If you have any questions or concerns regarding a product, please contact our customer support at olaskincaredigital@gmail.com or WhatsApp us at +92 333 3721427.

Delivery Policy

It is your responsibility to provide accurate and complete delivery information when placing your order. Ola Skincare is not responsible for orders delayed or lost due to incorrect address details provided by you. Delivery charges, if applicable, will be clearly displayed before you finalize your purchase. By placing your order, you consent to these charges.

Once your order has been shipped from our warehouse, you will receive a dispatch confirmation email. From that point onward, the responsibility for the products passes to you. Ownership of the products is transferred once payment has been received in full.

Disclaimer

• · All information provided on this website is for general guidance.
• · Ola Skincare cannot guarantee that use of our products will prevent, treat, or cure any skin condition.
• · Always perform a patch test and consult a healthcare professional for serious skin concerns.

By shopping with Ola Skincare, you confirm your acceptance of these Terms & Conditions.