1. Is the consultation really free?
Yes! Your skincare consultation is 100% free with no purchase obligations. It’s our way of helping you understand your skin better and find the right products.
2. How long will my consultation be?
Each session is approximately 10-15 minutes, focused on addressing your skincare concerns and recommending personalized solutions.
3. Who will I be speaking to?
You’ll be connected to either a qualified skincare specialist or one of our partner dermatologists, depending on availability. All consultations are virtual and designed for general skincare guidance.
4. Can I reschedule or cancel my consultation?
Yes! If you’re unable to attend your scheduled time, please email us to reschedule. As this is a free service, we appreciate your flexibility with available time slots.
5. Are you obligated to provide a consultation after booking?
While we aim to accommodate all bookings, consultations are subject to availability. Ola Skincare reserves the right to reschedule or cancel consultations without prior notice, especially during periods of high demand.
6. Does this consultation replace medical advice?
No. Our consultations are for general skincare guidance only and should not be considered a substitute for medical advice, diagnosis, or treatment from a licensed healthcare provider.
7. Will you provide a written prescription or treatment plan?
No. As this consultation is for skincare advice, we do not offer prescriptions or medical treatment plans. Our goal is to help guide your product choices and basic skin routine.
8. How is my personal information handled?
Your privacy matters to us. Information shared during your consultation is kept confidential and used solely to provide personalized advice. We do not share your personal details without your consent.
Please Note: Ola Skincare consultations are provided as a complimentary service for general skincare advice only. We are not liable for any individual reactions, treatment outcomes, or misuse of information provided during the consultation. Participation in the consultation does not create a doctor–patient relationship. Always consult your healthcare provider for serious or persistent skin conditions.